Contact information
Contact Information
purecb — purecb.shop Last updated: October 23, 2026
Orders, shipping, returns, refunds — whatever brings you here, the purecb team is one email away.
Store and Company Details
- Store Name: purecb
- Website: purecb.shop
- Operating Company: CLEAR BLUE WATER TECH, LLC
- Customer Service Email:
- Business Address: 822 SW Marsh Harbor Bay, Port Saint Lucie, FL 34986, United States
Hours of Operation
- Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time, USA)
- Saturday – Sunday: Email support only; answers go out the next business day.
Our Reply Promise
Every email receives a reply within 24 hours on business days. Holidays and big promotions may stretch that a bit — but no customer message goes without an answer.
Speed Up Your Answer
Three details turn most issues into a one-email fix:
- Your order number;
- The email address you ordered with;
- A few words on what happened — photos are a big help for damaged or wrong items.
Bring those along and tracking requests, address changes, cancellations, returns, and refunds close out fastest.
Thanks for shopping with purecb!